I ordered this reformer to complete my gym, I already have the Wunda Chair. We were on a limited budget and could not afford to buy reformers from Merrithew or Balanced Body. We looked at many other reformers online, selected three, and made phone calls. After many phone calls, we finally chose cunruope. Because they addressed all our concerns. (We took a risk, I had not heard of them..)
Delivery: We received a call from the truck driver two days in advance to schedule a specific delivery time. This was very useful for planning my schedule without having to worry about the equipment suddenly showing up at my doorstep. Truck drivers were SO kind ... they unloaded from the truck (no damage to the shipping box at all) and even helped wheel it into the workout room (separate outbuilding near the driveway).
Quality and Stability: This reformer is very sturdy. The carriage is well padded and slides very smoothly. The rails are aluminum and very sturdy. The tower is also made of aluminum. It is easy to fix the tower, just tighten the screws and it will not shake. There is a scale printed on one side, so you can position it at will, which is a very convenient feature. I expect many years of use of this product.
Size: The width of the carriage is 27.5", which is wider than any other carriage I've seen. This is a good thing for me, as my husband is larger and needs a wider carriage. Leg height is 14", which is what I expected. If you need a taller leg, they said they can customize it.
Assembly: This reformer was a breeze to assemble. Maybe took me half an hour, with some intermittent help from my husband. It will definitely be easier if someone can give you a hand to hold things, but definitely could be done alone.
Overall, I give this reformer a 5/5 rating. It's a great option if you're on a budget and need great quality and cost-effective equipment.