Let me start by saying this reformer package is a great price for everything you get. The reformer package includes all the accessories I need.
Second, it is constructed of high-quality aluminum and steel. The frame looks like very heavy gauge aircraft aluminum. The pad was well made with a synthetic leather cover over a very firm pad. The same quality held true for the other components.
Third, It showed up in one Wooden box that was clean dry, and completely intact. It assembles fairly easily, and all the parts/pieces are straightforward. There are a few things to put together, but I do a lot of home improvement so the assembly wasn't particularly complicated from my perspective. Even a novice can easily complete it by following the instructions.
Last point, awesome customer service. Very professional. Communicated everything clearly. Responded quickly. Resolved my ordering questions.
All in all, I don't think this package can be beaten by anything in the same price range. It looks great, feels solid, and can fully meet the needs of practicing Pilates at home.