Absolutely incredible

Received great communication and product

I ordered this reformer to complete my gym, I already have the Wunda Chair. We were on a limited budget and could not afford to buy reformers from Merrithew or Balanced Body. We looked at many other reformers online, selected three, and made phone calls. After many phone calls, we finally chose cunruope. Because they addressed all our concerns. (We took a risk, I had not heard of them..)

Delivery: We received a call from the truck driver two days in advance to schedule a specific delivery time. This was very useful for planning my schedule without having to worry about the equipment suddenly showing up at my doorstep. Truck drivers were SO kind ... they unloaded from the truck (no damage to the shipping box at all) and even helped wheel it into the workout room (separate outbuilding near the driveway).

Quality and Stability: This reformer is very sturdy. The carriage is well padded and slides very smoothly. The rails are aluminum and very sturdy. The tower is also made of aluminum. It is easy to fix the tower, just tighten the screws and it will not shake. There is a scale printed on one side, so you can position it at will, which is a very convenient feature. I expect many years of use of this product.

Size: The width of the carriage is 27.5", which is wider than any other carriage I've seen. This is a good thing for me, as my husband is larger and needs a wider carriage. Leg height is 14", which is what I expected. If you need a taller leg, they said they can customize it.

Assembly: This reformer was a breeze to assemble. Maybe took me half an hour, with some intermittent help from my husband. It will definitely be easier if someone can give you a hand to hold things, but definitely could be done alone.

Overall, I give this reformer a 5/5 rating. It's a great option if you're on a budget and need great quality and cost-effective equipment.

I couldn’t be happier with this purchase! The reformer arrived sooner than expected.
This Reformer is literally a game-changer. Everything you need is included, foot platform, Box, jump board, roll-up poles, six springs, etc. The same accessories list is described on the website.
It arrived in a huge wooden box and I had to pry open the buttons around the sides to open the box. The box was sturdy, which was probably an effective way to protect the device.
Assembly was relatively easy for me. Some parts come pre-assembled, and the rest can be easily completed by following the installation video. It took me about 20 minutes to install the bar, ropes, pulleys, etc., but even if you aren't handy you could still figure it out and only need a wrench and a screwdriver.
The reformer itself is beautiful!! I haven't used all the extras that were included yet ... but I love the smoothness of the gliding and the ease of changing springs.
The machine feels solid/sturdy. Thankfully I don't move it around but it is heavy (to me) so I'm glad it stays solidly in place. I told my husband it's like I traded in a hamburger for steak as far as the quality.
Really nice product and at least for us the entire experience was great.

I noticed cunruope from a post on reddit last year. We have been in touch many times since then, but I didn't decide to buy it until now.
The wooden box is large and heavy. I removed the crate top and one side. My friend and I lifted the Reformer and placed it on the carpet. The machine was packed well. The instructions video were pretty clear and were able to be followed step by step. I assembled this myself without difficulty.
It's longer than any reformer I've seen, which was one of the reasons I bought it. My 6’4” husband could also use it (And one that I could also afford. This one is a great value for your money!!) I am 5’7”, so it fits well for us and we both use it comfortably.
I absolutely love everything about this Reformer. It’s solid and very well constructed. The pulley system and carriage are very smooth in movement and provide several levels of resistance. The reformer also sits high enough off the floor to get on and off it easily. Just the beauty of the solid maple and upholstery alone are beautiful to look at.
Overall it’s sturdy and decent quality for the price.

Let me start by saying this reformer package is a great price for everything you get. The reformer package includes all the accessories I need.

Second, it is constructed of high-quality aluminum and steel. The frame looks like very heavy gauge aircraft aluminum. The pad was well made with a synthetic leather cover over a very firm pad. The same quality held true for the other components.

Third, It showed up in one Wooden box that was clean dry, and completely intact. It assembles fairly easily, and all the parts/pieces are straightforward. There are a few things to put together, but I do a lot of home improvement so the assembly wasn't particularly complicated from my perspective. Even a novice can easily complete it by following the instructions.

Last point, awesome customer service. Very professional. Communicated everything clearly. Responded quickly. Resolved my ordering questions.

All in all, I don't think this package can be beaten by anything in the same price range. It looks great, feels solid, and can fully meet the needs of practicing Pilates at home.

My friend recommended me to buy cunruope. She has been using the old version for almost two years and the quality is still reliable.
It came packaged very solidly with all the components listed in the website description. Assembly was very easy.
The quality of the equipment rivals the high-end equipment at the pilates studio I go to! It's comfortable, VERY smooth, quiet, and a beautiful, sturdy construction! I LOVE the 3-tier spring system which adds triple the resistance range to my workouts!
What makes this extremely beneficial for me is my pocket book. I was paying $55.00 per session at the fitness center. This machine will pay for itself in less than 6 months for me. Would recommend it.

PACKAGING/ASSEMBLY - 9.8/10
This arrived in perfect condition. Very well packaged. My husband watched the online video on assembly before opening the package. It took him 40 minutes to complete the installation. He had no issues, all parts were accounted for and assembled easily.

BUILD QUALITY - 9.5/10
Solid frames, you could really tell that it's high quality. The tower is also very sturdy and can easily handle my 195lb frame holding onto the bars and flipping myself over thinking I'm ready for some advanced acrobatic routines. Everything works perfectly. It is very quiet and smooth.

SPRING QUALITY - 9.0/10
Their springs feel great to me. My trainer told me that the initial tension of the spring is very important. I always feel the initial tension when beginning a movement. Equipped spring feels smooth during movement, and quiet, giving the feel of circular motion.

VERSATILITY - 9.0/10
Converting the Reformer into a Trap Table is easy and quick, and I love the versatility of having both pieces of equipment while only taking up the space of one. It is perfect for my home studio!

If you're debating on a versatile Pilates machine I definitely recommend this one and especially the great customer service from Juanita!

I am beyond impressed with the way Cunruope handled the shipment delays with my reformer. They were always receptive to my concerns & quick to respond. When the reformer finally arrived, the quality of it surprised me. Nice wood finish, very sturdy piece of equipment! I would definitely recommend this product. Thank you Cunruope for the quality product & care you put into service!!

fantastic, works perfectly, customer service was great!!!! not quick to assemble but definitely easy - i did it myself. definitely recommend having someone to assist when it’s delivered, as you are moving a giant piece of furniture - if possible, i recommend opening the crate where it’s delivered and carrying in the pieces rather than trying to move the entire crate. this is a full size reformer and if you think you should be able to move the crate by yourself, you may not be aware of what you’re purchasing.

So perfect!! The quality is just amazing. Super happy with the service and everything.

i love this reformer! and customer service was incredibly responsive! some reviews talk about not expecting the package to be so big, but if you know what you’re getting with a reformer, the packaging is extremely efficient. the quality is fantastic and assembly was easy.

Love the reformer! Easy to assemble…great customer service!

My reformer came in a secure wooden crate. It took me over 45 min to open the crate. Another 1 hr and so to assemble/attach the different parts. Prior to the scheduled delivery, I received instructions (video) on how to assemble the parts (quite easy to do so). The frame is sturdy and beautiful. Worth the investment!!
The only minor issue i had was the process of the delivery. Once you received a text about your scheduled delivery, please call in the logistic company to schedule an actual delivery.

Cunruope's Reformer/Tower combo is awesome! In fact, after purchasing the first one in October 2023 for private clients, I decided in February 2024 to furnish my pilates studio completely with these. The quality is superior, customer service is very helpful and the equipment was easy to put together. Can't recommend highly enough.