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I am very pleased with my purchase. It is a quality machine. However , the assembly instructions were not great. It was one sheet of paper. I wish it had more explanation for the springs and the their tresistance and how to position them.

I’ve been a loyal customer of Cunruope for quite some time, so when I received their email about a new Cold Plunge Bath back in March, I was genuinely surprised. I even asked customer service why they were introducing this product. They explained that their product team had noticed the growing popularity of cold plunge therapy among fitness enthusiasts and wanted to introduce complementary items alongside their Pilates equipment. Honestly, I figured it was just another way for them to boost sales and make more money.

My husband, who is very into fitness, mentioned that some of his friends had been using similar products with great results, but noted they usually come with a steep price tag around $7,000 to $8,000. When I showed him Cunruope’s Cold Plunge, he was skeptical because this bath offered similar features at roughly half the price, which sounded almost too good to be true.

Curious, I called customer service again. They told me the Cold Plunge’s price was indeed significantly lower because it was a new launch and not yet widely known, and they would eventually raise prices once it became established in the market.

Trusting Cunruope’s quality—especially after my positive experience with their Pilates equipment—I decided to place the order. The delivery was quicker than expected, arriving in just about four weeks. It was securely packed in a sturdy wooden crate, ensuring no worries about damage during transit.

Unpacking took roughly half an hour and required minimal setup. All we needed to do was plug it in, and it was ready to go. The craftsmanship is impressive, and within a few hours, it chilled the water to an icy temperature, crystal clear and inviting. Its performance has been stable and reliable, and the touchscreen controls are intuitive and user-friendly.

I’m thoroughly satisfied with this Cold Plunge Bath. Without hesitation, I give it a full five-star rating and enthusiastically recommend it to family, friends, and anyone interested in experiencing a top-tier cold plunge bath at an unbeatable value.

Like some of the other reviewers, it took me a while to make the decision to purchase this reformer. Overall, I am decently satisfied with the quality of the reformer. Here are some of the pros and cons of the purchase process and the reformer itself.
Pros:
- the sales team was able to accommodate delaying shipping due to a move so I can get it sent directly to my new address. That was really helpful.
- For the price, the reformer and tower quality felt solid and accessories package was really comprehensive. The reformer bed itself is very stable. The reformer comes pretty much entirely assembled and you only need to attach the tower and springs. It is very heavy, so two people are definitely required to move it. I have used it several times since I've gotten it set-up, and I am generally impressed with how it feels compared to much more expensive branded reformers I've used at pilates clubs.

Cons:
- I had some issues getting a timely response from [****] after the order was placed. I also had to call the shipping company to setup a delivery time after noticing that the product was just held at a location for about a week. I'm not sure if I would have been contacted if I hadn't called proactively. Reaching out to Cunruope support email about the status didn't result in a response. Overall the communication experience for the delivery was not great. The wooden crate also came damaged, but fortunately the reformer itself wasn't damaged.
- There are some issues with squeakiness on the footbar and the push through bar on the tower. There is also what I suspect is a slightly sticky wheel/roller that causes the carriage to not be completely smooth. Emailing about the problems pretty much gets no response. I am able to talk to someone through the chat, but I have not had the most responsive experience. I was informed the stickiness will likely go away with use, but if not I will need to reach back out. As for my outstanding question about lubricating the squeaky joints (along with a video) and for a lubricant recommendation. I haven't gotten a response. The responsiveness of the after sale support is where I am knocking off a star in this review.

If my issues gets resolved, and I can update the review in the future, I will probably give 5 stars for the reformer itself.

The folding design is incredibly practical and saves space perfectly. This Pilates reformer performs wonderfully—I genuinely love it. My daily workouts have significantly improved, and it offers me a greater variety of exercises.

I'm thoroughly impressed with this folding reformer—I absolutely love it! Although it's a bit heavy, I’ll soon build enough muscle to fold and store it easily. Ha! For now, it's set up in my office, looking both sturdy and stylish. My muscles are sore, but I couldn't be happier with this investment.

Just what I needed.Reformer within a good price and quality. Came in a crate, well-packed, and my husband and a friend carried the heavy frame upstairs, while I put all the pieces together. Overall, I am very happy.

2 years ago, I purchased my first-generation reformer from Cunruope, and it has consistently performed well with no damage to the frame. Although I had to replace the shoulder-rest screws once and install a new set of springs, the reformer remains in excellent condition, demonstrating its durability.

More recently, I upgraded to the M1 Pro and continue to be extremely satisfied. The beautiful maple wood frame adds a refined, professional aesthetic to my studio, and the upgraded tower structure is visibly sturdier. Overall, the build quality and materials of the M1 Pro easily match those from premium brands I've experienced before.

Previously, I encountered a minor issue with the shoulder-rest attachment on the first model. Upon inspecting the new M1 Pro, I immediately noticed Cunruope had redesigned this component. Customer support confirmed that improvements were made specifically based on user feedback—including my own—which reassured me of Cunruope’s dedication to continual product enhancement and customer satisfaction.

Additionally, the M1 Pro's springs deliver a notably improved workout experience, offering smoother tension and better responsiveness that enhances control and precision. The carriage now glides more quietly and smoothly, thanks to the new pulley system, which appears more robust and refined.

Overall, investing in the M1 Pro reformer has reaffirmed my trust in Cunruope as a responsible brand committed to quality, thoughtful design, and excellent customer care.

I’ve now had my Cadillac reformer combo for a couple of weeks. I really love this piece of equipment. I’ve had many balanced body pieces and this is very comparable considering it’s not been around as long as them. What u get for the price is incredible. The shipping was consistent and I was updated to all details. Delivery was easy and in a large protective crate. Assembly for this piece is a half a day project and you’ll need four hands/ two people. Converting from reformer to Cadillac is easy and quick. U can really only face the foot bar for Cadillac footwork. No way to have head under foot at to to it because u can’t get fat enough back without head hanging off. This is not a deal breaker though. The reformer ride is smooth. Te stings are different color than a balanced body piece but are comparable and you will find the right combo for u and or your client. And the cusion is soft for now. Hoping it doesn’t wear out too soon. I’d expect over many years as most things do. The extended platforms are a total bonus! Love them. I haven’t used the jump board yet. I will repost back later on that. For now I’m a very satisfied customer.

BUY IT! I use to take classes at Club Pilates, and surprisingly got bored with the classes. I just wasn’t excited to go to them anymore. I have a home gym in my garage, and thought why not purchase a Pilates machine so that I’m within the comfort of my home and saving money! Guys, this machine is better than expected. It’s sturdy, stylish and practical. The glide is smooth, and it is pretty adjustable to your needs. I am 6’2” for reference, and do not have an issue fully extending the carriage. Delivery was to be expected, communicated prior to and on time. This machine is such a bang for your buck, and this company has the communication and customer service out there.

I did a lot of research before purchasing this item. I was looking for a studio quality reformer. I liked that I had the option of the metal as I felt over time it would hold up better than the wood.
I am happy with my purchase. Very sturdy and inexpensive. Was easy to assemble and easy to work with. For what I use this for and my needs, it is a really good brand.

Very impressed with the quality of the machine and the price. It is comparable to reformers that cost twice as much. It is also has a good appearance and takes pride of place in our workout room. Very happy with my purchase.

After spending hours researching and even traveling to a reformer store a state away, I decided on this Cunruope. I had attended a couple months of Pilates classes at a studio and wanted more than just 50 minutes twice a week, and I also wanted to try new things besides what was allowed in class. Once I chose the Cunruope, it was nothing but great customer service. It arrived well packaged and undamaged, and assembly was super easy. I’ve loved working out with it and am still exploring all of the ways to benefit from it. While I considered a lower priced reformer, this one was the highest quality and still not the highest price point. My son reminded me that I will enjoy a quality piece of equipment and probably use it more, and he was right. I believe in investing in health, and this is a great investment!

Commercial-grade all the way! I’m absolutely in love with everything about it. Totally worth the investment. After spending 6 years in a studio learning Pilates, I’m so pumped to safely work out at home and save some cash! Huge thanks to Cunruope!! And shoutout to Ceva for delivering like pros!

This equipment is seriously heavy, so having two people to move it is a must! It's not the kind of thing you’ll be shifting around every day, and it's pretty long too, so make sure your space has the room to welcome this powerhouse!

I have for years been trying to locate a reformer that was of sturdy quality and could fold up because I don’t have a lot of room. The price of this reformer was too much to pass up. And did it deliver! This is great quality. And came with a bunch of extras: spine corrector, pilate ball, pilates stick, etc. I have been boasting about this to everyone I know to get one if they were into pilates at all. It took me about 30 minutes to unpack (the box it was shipped in was the biggest issue) and only a couple of things to attach. This comes essentially in one piece. If you're hesitant to buy, don't be. You'll be pleased and love this reformer. Moves around in the wheels easily too.

This reformer is well worth the money! Came almost all put together, just needing to add a couple accessories. Really great quality! Would purchase again, and will be purchasing other equipment from the sight for my home gym!

I'd been tempted for months to buy an inexpensive reformer for the days when my local pilates instructor has to cancel our sessions at her studio, but was concerned about quality as reviews were all over the place.

I found this one and further research led me to believe I would not be disappointed, and I am definitely not disappointed! This foldable reformer works as well as the one at the studio, except I can tuck it out of the way easily when not in use. It arrived with so much more than I was expecting, as well! Matts, the box, the jump board, inflatable balls, a pilates ring, and additional mini resistance bands.

The most challenging part of this was getting it out of the study wooden crate it arrived in. That required getting help from someone with a crowbar to get the crate open.

Video instructions on how to assemble it were sent via email, and I was able to do it all myself (I am not particularly handy or strong).

100% would recommend this reformer to anybody who is looking for a slightly more affordable option without risking that it will break or fall apart during use.

I had been researching reformers for awhile. Thankfully I had narrowed my decision down to a few companies including Cunruope.

I woke up in the middle of the night and saw they had the M2 Reformer with Tower and Mat on sale. The price was so great I got out of bed and purchased at 2 am.

From the time the transaction was finalized the customer service has been awesome. I received communication via email, text, and the shipping company called to set up the delivery date. I received the shipment in less than 3 weeks. There was a small issue with the delivery driver and his arrival time, however that was the fault of the shipper, no Conruope.

The products were securely packed in a solid wooden container. It is heavy, however, piece by piece, my husband and I were able to bring it into the home and get it set up.

The quality is top notch. The carrier glides smoothly. The first time I laid on the Spine Corrector my back popped. It felt amazing.

My lovely reformer is now set up in my home gym. I am thankful to have found this company, this unbelievable sale, and my reformer for life.

Thanks Cunruope!

I got M2 folding reformer for home, since I've been doing Pilates for 4~5 years now and wanted to have home set up to do Pilates everyday.
This reformer perfectly supports all the movement that I was doing in Studio reformers. Also, price value is amazing - it came with box and jumping board - which made me even happier.
Also customer support was super responsive and kind - I got free spine corrector since purchased reformer in promotion period, and that is also amazing quality. Happiest purchase of the year!

I normally do not wright reviews, however my experience was truly professional.
1. When ordering the M2 Reformer the customer service was wonderful to work with.
2. The delivery of the equipment was timely and done in a very professional manner.
3: My husband and son set the machine up in about 2 hours:
4. Both My husband and I have been using the machine; It is very quiet and feels very solid and professional made.
5. I feel Cunruope has produced a quality product.

This product was shipped to me extremely quickly. There was minimal set up and the folding machine itself appears to be well crafted. Customer service was responsive to my inquiries. The reformer is smooth and I am really happy with my purchase so far. It is perfect for my home gym and the price was definitely reasonable compared to others on the market. I will probably purchase from them again if I can make room in my home.

The reformer is really good quality. Assembly was pretty straightforward for me, especially since I’ve used a reformer before. The spring and foot bar adjustments were easy to get the hang of, too. It feels really solid overall.

I’ve noticed a very slight bump or “hitch” when pushing the carriage back, but honestly, it’s nothing major. I’ve used reformers at my health club that probably cost twice as much, and the difference isn’t huge. It’s a trade-off I’m totally willing to make for the price I paid.

Just a heads-up—this thing comes in a super heavy box! It’s definitely a two-person job to carry it. I had read some reviews mentioning that it’s just a “threshold” delivery, so I was ready for it. I ended up having to ask the delivery guys to bring it down to my lower level, and I gave them a tip for going the extra mile since I live alone and couldn’t do it myself.

Overall, I’m really happy with the purchase and feel like it’s been worth it!

My first reformer got lost—still not sure what state it ended up in. When I told Cunruope it was late, they said the trucking company couldn’t find it. After two phone calls, they promised to send another one.

The second reformer was delivered on time,, and the delivery guys were super sweet, arrived on time, and brought it into my house quickly and efficiently. The packaging was perfect, and the product itself was flawless. I couldn’t be happier now!

You do need a decent amount of space to keep and use it. It’s heavy, so it’s not easy to move from room to room, but it does have wheels if you need to roll it somewhere. The carriage might need some breaking in, but I’m confident this machine will last me a long time—exactly what I need since I chose to buy this instead of paying for physical therapy week after week. The main part of the machine was assembled, but you do have to attach the ropes and a few other parts. Just keep in mind that setting it up requires a lot of space, because the box is even bigger than the machine itself. The reformer is solid, works smoothly, and I’m really satisfied with it so far.

I was looking for a home reformer because studio classes can be so expensive. After checking out tons of websites and watching countless videos for months, I finally settled on this one. It’s really affordable—especially since it comes with all the accessories (like a Box and Jumpboard)—and it’s a lot cheaper than some other brands. I’ve been using it for six months now and I’m still really satisfied. It’s quiet, smooth, comfortable, and the quality is excellent. I highly recommend it!

I wanted a studio-quality reformer for home use, and this one definitely delivers. It’s almost silent (the handles and pulleys barely make any noise) and super easy to use. I’m really happy with my decision to invest in a piece of equipment that’ll likely last a lifetime. The craftsmanship is top-notch, and assembly was a breeze. Communication about delivery was spot on, too.

I’d highly recommend this reformer to anyone looking for a high-quality, durable option for their home workouts!